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Returns Policy 

All rights are protected under the consumer guarantee in the Australian Consumer Law (Office of Fair Trading, Qld).

Please contact by phone or in person if you believe the item is faulty and would like to return it. Faulty products will require a copy of invoice as proof of purchase.

We do not give refunds if you simply change your mind or make a wrong selection unless you have received assistance from our staff. If it is our fault the item will be replaced with the correct part. 

Items need to be returned within 30 days of invoice date.

We accept no responsibility for orders wrongly executed, unless the chassis number or engine number and the vehicle model is quoted at the time of ordering.

For successful return of an item, the item MUST BE

  1. Unused 

  2. Undamaged

  3. Rewrapped in original packaging 

Contact Details -

West Dalby Ag Sales Pty Ltd 

62 Yumborra Road 

DALBY QLD 4405

Phone - 07 4662 5616

Email - admin@westdalbyagsales.com.au

Warranty 

Items are sold under manufacturer's warranty which may differ from product to product.

 

Please call and request a warrant application form from us. 

After approval, items will have to be returned to West Dalby Ag Sales Pty Ltd with copy of invoice as proof of purchase. Freight to be paid by sender unless otherwise organised.